Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
based on your location orders processed in the U.S. will take 2-7 business days depending on your shipping method.
Overseas deliveries can take anywhere from 7-21 days. Delivery details will be provided in your confirmation email.
We use USPS. You’ll be asked to select a delivery method during checkout.
Returns & Refund
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just emailus directly and we’ll take you through the process.
You can also refer to our Return & Exchange policy page for more information.
Other
Generally speaking, 3 bundles will be okay. If the hair is over 22” 4 bundles would be better. If you do not have leave out, you could try 3 bundles with closure, or 3 bundles with lace frontal, it will save you more money.
Hair bundle should be measured when it is stretched. So please keep in mind that you will need to accommodate for its curl pattern when selecting your desired length.
Our bundles typically last for 1-3 years, if cared for properly.
Virgin Hair is human hair that is in its natural state. No chemical changes, no color, has not been processed, and all cuticles are intact. All hair sold by Mermaid wavess is virgin hair.
Your hair extensions should be measured to the fall of the hair. Start 0 at the weft and measure to the ends of the bundle. All Wavy, Body Wave, Curly, and Kinky Curly hair extensions must be measured by pulling the hair straight. Again, start 0 at the weft; pull the hair straight from the ends, and the length will be at the tips of the hair. Each bundle will not measure exact when it is still wrapped in its band, as tension can affect the fall of each strand.
Your new virgin hair extensions can be styled like your own hair. You are able to use a thermal (hot) tool to straighten, curl, crimp, etc. Keep in mind the hair does not have all the nutrients that a strand growing from your scalp will. Heat damage can cause breakage and dryness. Therefore, it is imperative that you use a heat-protecting product, always co-wash your hair, and protect it during sleep hours.
Any chemical processes should be done by a professional or at least consulted by one. This purchase is an investment for you and chemically altering the hair can possibly damage it. Although our virgin hair extensions can handle a coloring process very well, please be cautious. Once the hair is chemically-altered incorrectly, the cuticle can become damaged and overexposed, causing fraying, breakage, dryness, and tangling. This in turn will affect the overall look and feel of your hair. Chemical damage has no reverse button, and we will not be held liable for any damages.
Minimally, no hair is absolutely perfect. We have reinforced machine wefting, to minimize shedding to nearly none. You may see a few strands here or there while detangling or styling, but nothing troubling or excessive.
No. Not at this time.
Hair Dont's
Use oil sheen and/or heavy oils (They weigh the hair down)
Blow dry (Always allow your hair to air dry)
Use sulfate shampoos (See recommended shampoos)
Sew through the welfts (It can cause the hair to shed (professional installations highly recommended)
Try at-home coloring techniques (It's recommended that you use a professional when coloring your hair)
Don't scrub hair as you would your hair, wash flat while using a wig brush or wide tooth comb
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